This system does not support batteries that are not genuine lenovo made or authorized

This system does not support batteries that are not genuine lenovo made or authorized

Hackaday

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

A few months ago, [Matt] realized he needed another battery for his Thinkpad X230T. The original battery would barely last 10 minutes, and he wanted a battery that would last an entire plane flight. When his new battery arrived, he installed it only to find a disturbing message displayed during startup: “The system does not support batteries that are not genuine Lenovo-made or authorized.” The battery was chipped, and now [Matt] had to figure out a way around this.

Most recent laptop batteries have an integrated controller that implements the Smart Battery Specification (SBS) over the SMBus, an I2C-like protocol with data and clock pins right on the battery connector. After connecting a USBee logic analyser to the relevant pins, [Matt] found the battery didn’t report itself correctly to the Thinkpad’s battery controller.

With the problem clearly defined, [Matt] had a few options open to him. The first was opening both batteries, and replacing the cells in the old (genuine) battery with the cells in the newer (not genuine) battery. If you’ve ever taken apart a laptop battery, you’ll know this is the worst choice. There are fiddly bits of plastic and glue, and if you’re lucky enough to get the battery apart in a reasonably clean matter, you’re not going to get it back together again. The second option was modifying the firmware on the non-genuine battery. [Charlie Miller] has done a bit of research on this, but none of the standard SBS commands would work on the non-genuine battery, meaning [Matt] would need to take the battery apart to see what’s inside. The third option is an embedded controller that taps into the SMBus on the charger connector, but according to [Matt], adding extra electronics to a laptop isn’t ideal. The last option is modifying the Thinkpad’s embedded controller firmware. This last option is the one he went with.

There’s an exceptionally large community dedicated to Thinkpad firmware hacks, reverse engineering, and generally turning Thinkpads into the best machines they can be. With the schematics for his laptop in hand, [Matt] found the embedded controller responsible for battery charging, and after taking a few educated guesses had some success. He ran into problems, though, when he discovered some strangely encrypted code in the software image. A few Russian developers had run into the same problem, and by wiring up a JTAG to the embedded controller chip, this dev had a fully decrypted Flash image of whatever was on this chip.

[Matt]’s next steps are taking the encrypted image and building new firmware for the embedded controller that will allow him to charge is off-brand, and probably every other battery on the planet. As far as interesting mods go, this is right at the top, soon to be overshadowed by a few dozen comments complaining about DRM in batteries.

66 thoughts on “ Unlocking Thinkpad Batteries ”

This type of BS is just the thing that made me stop getting Lenovo’s after being a loyal Think Pad customer since the late 90’s Lets not forget the Bios lockdown and slipping quality. Way to go Lenovo!

Don’t forget that they shipped laptops with a rootkit a few months ago.

Not just a few months ago, but like the 3rd rootkit in a year. They didn’t stop doing it, except on the specific models they were caught doing it on.

I feel companies like Lenovo are quite often very bad at communicating the reasons for these actions.
For example: The bios lockdown many manufacturers choose to use is actually forced on them by FCC regulations (and similar regulations in most countries). Not just the wifi adapter but the combination of adapter and antenna needs to be certified. Because of this, adapters for which the manufacturer has a certification in combination with the antenna are whitelisted, the others won’t work unless you perform a (rather easy) bios patch.

As for the batteries: Li-* batteries are incendiary bombs, plain and simple. When a consumer buys a cheap Chinese battery and his house burns down because the laptop caught fire, it’s going to be Lenovo who is blamed by the media. Lenovo who is sued and Lenovo who needs to prove the burned remains actually contained an aftermarket battery.

If these companies were really evil: Why aren’t the memory cards locked? Why am I able to replace my hdd with a random ssd? Why can I replace my dvd drive with a secondary hdd? Why isn’t everything in my laptop glued down? Why don’t they use pentalobe screws?

Give’em time, they start with batteries and iPhone buttons and next thing you know if you plug in an unauthorized USB cable your machine is bricked.

Be careful, I think your tin foil hat slipped a bit…

Unlocking my Lenovo laptop, part 1

Introduction

Two months ago, I bought a new battery for my Lenovo laptop (a ThinkPad X230T). I was about to go away on holidays and wanted a battery that could last me through a plane flight; the original battery was by then barely lasting ten minutes. Little did I know that I was about to be in for an adventure.

I installed the new battery, and everything went fine for a few hours… that is, until I had to plug the laptop in to charge. The battery was not charging. Odd. I rebooted, only to find this message displayed on the screen by the BIOS:

The system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries.

ATTENTION: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

“May not charge”? That was quite a non-definite message, but this battery was definitely not charging, even with the laptop off. Oh dear.

Now certainly at this point it was possible that the battery was faulty in addition to being non-genuine, but I did not like this idea of Lenovo locking me down to using only ‘genuine’ batteries. Firstly, I had a battery in my hands that might have been working perfectly fine otherwise. Secondly, it meant that Lenovo could charge artificially high prices for their ‘genuine’ batteries. Thirdly, should Lenovo discontinue replacement batteries for my laptop, I would indeed be left with a useless laptop.

First steps: investigating the battery

My first avenue of investigation would be to ‘sniff’ the communication between the laptop and the two batteries, to compare the replacement battery to the original battery. I easily found the pin-out for Lenovo batteries on the Internet, which for easy reference is:

PinNameDescription
1,2VBATT (+)Battery voltage (or charging voltage)
3SCLSMBus clock
4SDASMBus data
5TThermistor
6,7GND (-)Ground

In this case I was interested in the communication that happens via the SMBus pins, SCL and SDA. To sniff this communication, I used a basic logic analyser that I had at hand (a USBee SX). Conveniently, there is enough spare length in the battery contacts that it is possible to tap out signals while the battery is connected to the system as you can see in this photo:

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

(Trick 1: I soldered two 2-pin headers end-to-end (This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized) such that the end pins could be wedged around the SDA/SCL contacts, the middle could pass through the narrow gap to the outside of the laptop, and the logic analyser could be connected to the end header.)

(Trick 2: Ground can be attached to the VGA connector, this is a generally useful trick when probing laptops.)

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

Now, for those not in the know, most modern smart batteries implement a standard called Smart Battery Specification (SBS). The communication that we’ve just captured is, indeed, based around the Smart Battery Specification, albeit using a few vendor-specific commands.

I’ve decoded the communication according to the SBS protocol below. I’ve interleaved the two batteries, with green being the original battery and black being the replacement battery. I’ve called out interesting lines with bold red annotation that I’ll refer to below.

First, some minor differences:

It turns out that all of these minor differences can be ignored. The interesting parts are the authentication sequences:

It is not clear why there are two different authentication steps, but perhaps the first one has previously been broken: this is, after all, a cat-and-mouse game between Lenovo and those who have an interest in circumventing their scheme. Neither authentication scheme is implemented in my replacement battery.

(The line marked (5) is just to draw attention to the embarrassing situation where my 62Wh original battery, after two years, now has a full capacity of just under 2Wh.)

Attacking the problem

Now that we understand approximately how the battery is authenticated, the next question is how we might circumvent this authentication. There are a number of possible options.

Option 1: Replace just the used Li-Ion cells in the original battery, preserving the original controller

This is a common approach to battery reconditioning. However, there are a number of pitfalls. Getting the Lenovo batteries apart necessarily involves damaging the plastic to some extent, as the seams have both latches and glue. Also, replacing cells needs to be done carefully as some controllers can brick themselves if the battery voltage is disconnected (I do not know whether this is the case for the Lenovo batteries). The problematic corollary is that the controller will remember data about the old cells, and I’m not sure what effect this might have.

I decided not to go down this path except as a last resort. I did – after getting my replacement battery working – pull apart the original battery for my own edification, and I might comment more on this in a later post.

Option 2: Modify the firmware on the non-genuine battery to emulate the genuine battery

“Modify the firmware on a battery?”, you say incredulously. Yes, in fact smart batteries run firmware, and usually this firmware is updateable. For example, the TI BQ20Z80 battery fuel gauge chip is known to have an embedded ARC microprocessor and flash memory, and has been reverse engineered sufficiently that it is in fact practical to download/upload/modify the firmware (see Charlie Millers’s Blackhat talk on Battery Firmware Hacking).

There are two angles to this. Firstly, if we could download the firmware from the genuine battery, we would perhaps be able to work out the authentication algorithm. Secondly, if we could upload new firmware to a non-genuine battery, we could implement the authentication algorithm on the new battery.

At this point I hooked up the SMBus lines of both batteries to a microcontroller so I could send commands to them independent of the laptop. I used an Arduino just because it’s what I had readily at hand, although any microcontroller (preferably 3.3V) would work fine.

Unfortunately, I got nowhere with this: while all the standard SBS commands worked, neither battery responded to any TI vendor-specific commands that I tried. This makes me think that neither uses a TI chip or they are well locked down. The non-genuine battery responded to ManufacturerAccess command 0x0001 with 0x2168 (some sort of device ID perhaps?), while the genuine battery did not appear to respond to ManufacturerAccess in any useful way.

Given that I had no idea what chip was inside either battery – and even if I knew that, I might not have been able to get enough information to hack the firmware – I decided to shelve this option temporarily.

Option 3: Interpose between the laptop and the battery

Another option would be to add a small embedded microcontroller in between the laptop and battery which would answer the authentication commands if the battery cannot. (In fact it may not be necessary to interpose in the strict sense, it is probably sufficient just to sit on that bus.)

There is some spare space in the Thinkpad’s mini-PCIe slot so it would be possible to run wires from the SMBus lines down to that bay. However, adding extra electronics to the laptop is non-ideal, and at this point we still don’t know how to actually calculate the responses to the authentication challenges.

Option 4: Modify the ThinkPad embedded controller firmware

Clearly if we could modify the laptop to skip the battery authentication, that would solve all of our problems. Since the battery authentication happens even when the laptop is switched off, it cannot be BIOS that is doing the authentication (BIOS runs on the main system processors, and does not run when the system is switched off). Therefore the authentication must be being performed by another part of the system: the embedded controller.

We turn to the embedded controller in part 2 of this series…

This system does not support batteries that are not genuine lenovo made or authorized

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

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This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

I have 3rd party battery for Lenovo Thinkpad L420 that is not working on my Laptop, first at the boot time it shows Warning Message:

«This system does not support batteries that are not genuine Lenovo-made or authorized. This system will continue to boot, but may not charge unauthorized batteries.
WARNING: Lenovo has no responsibility for the performance or

safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

Press the ESC key to continue.» This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

then on windows it show 99% available (plugged in, not charging).

I want bios mod for 3rd party battery whitelist removal.

Also if anyone have bios mod with advance menu option with full control over bios for Lenovo Thinkpad L420, then please share the link..

Thank you in advance.. This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

To Fix (Genuine Lenovo Battery Not Attached, Lenovo ThinkP. ) error you need to follow the steps below:

Нажмите ‘Исправь все‘ и вы сделали!

This system does not support batteries that are not genuine lenovo made or authorized. Смотреть фото This system does not support batteries that are not genuine lenovo made or authorized. Смотреть картинку This system does not support batteries that are not genuine lenovo made or authorized. Картинка про This system does not support batteries that are not genuine lenovo made or authorized. Фото This system does not support batteries that are not genuine lenovo made or authorized

Совместимость : Windows 10, 8.1, 8, 7, Vista, XP
Загрузить размер : 6MB
Требования : Процессор 300 МГц, 256 MB Ram, 22 MB HDD

Примечание: Эта статья была обновлено на 2022-08-09 и ранее опубликованный под WIKI_Q210794

Contents [show]

If you have received this error on your PC, it means that there was a malfunction in your system operation. Common reasons include incorrect or failed installation or uninstallation of software that may have left invalid entries in your Windows registry, consequences of a virus or malware attack, improper system shutdown due to a power failure or another factor, someone with little technical knowledge accidentally deleting a necessary system file or registry entry, as well as a number of other causes. The immediate cause of the «Genuine Lenovo Battery Not Attached, Lenovo ThinkP. » error is a failure to correctly run one of its normal operations by a system or application component.

More info on Genuine Lenovo Battery Not Attached, Lenovo ThinkP.

Did someone on my Lenovo ThinkPad Yoga S1. Any assistance is appreciated. Go but it does not appear to have fixed the issue. a post helpful and it answers your question, please mark it as an «Accepted Solution»! Press the star on the left to thank them with a Kudo!If you find I need to press the ‘Esc’ key in order for Windows to boot.

I am having a message that says «Genuine Lenovo Battery Solved! This seems to have happened My BIOS is the latest version. This issue is Hold the power button for 10-15 seconds and then connect the battery and AC adapter to turn ON the computer.

Это поможет остальной части Сообщества с подобными проблемами помочь вам сегодня? После недавнего обновления Windows я удалил повторно установленный драйвер управления питанием Lenovo. идентифицировать проверенное решение и извлечь выгоду из него. Закрыть @LenovoForums on Twitter! Not Attached «, которое появляется после запуска Windows 8.1.

Учитывая, что ваша машина новая, я бы назвал Lenovo и попросил их проверить ее от вашего имени.

Есть ли у меня и я выбрал вариант батареи ячейки 9.

Я действительно и перезапустил, ничего не помогло мне! Я даже удалил драйверы батареи 7 за несколько месяцев до этого, и я отправился за границу, чтобы продолжить учебу. Все это началось внезапно, я даже попытался использовать новое леново и до сих пор не работал!

I tried resetting my laptop battery which I bought from Ebay, I still get the same message. I really need some help. This issue is on my Lenovo ThinkPad Yoga 14. Any assistance is appreciated. disappointed!

Я студент, и я купил этот ноутбук так же, как

battery which I bought from Ebay, I still get the same message. I’m a student and I bought this laptop just like on my Lenovo ThinkPad Yoga 14. Any assistance is appreciated. I even uninstalled battery drivers and still didn’t worked yet! All these started suddenly oneday, I even tried using a new lenovo disappointed!

I’m really I really need some help. This issue is 7 months before and I travelled abroad to continue my studies. I tried resetting my laptop and restarted nothing helped me out!

Несмотря на то, что батарея заказана непосредственно у Lenovo!

сообщение полезно, и оно отвечает на ваш вопрос, пожалуйста, отметьте его как «принятое решение»! Я попытался отключить его, но он идентифицировал проверенное решение и выиграл от него. Follow @LenovoForums on Twitter!

Нажмите звезду слева, чтобы поблагодарить их с помощью Kudo! Если вы найдете

Hello Lenovo Forums, It’s really frustrating for me to be here to Solution.

Перейти Я также попытался удалить «совместимый с Microsoft Acpi-совместимый элемент управления», как то, что большинство людей рекомендует, но оно просто переустанавливается и вообще не работает. Это поможет остальной части Сообщества с аналогичными проблемами, которые вы

Поэтому я удалил приложение для управления энергопотреблением, но спасибо около 3 дней назад, и он начал колебаться. и опубликовать проблему ровно через неделю после того, как я купил свой ноутбук. удаляет значок батареи с панели задач.

Так что я получил эту вещь на прошлой неделе, и она не работает, поэтому я просто переустановил ее обратно.

Go to Solution. Is your triangle with (!) from status bar as well. Thanks.

Hi all! Does anyone know how to switch of the message regarding «not genuine lenovo battery»? It will be nice to hide black battery genuine?

Моя батарея lenovo v4400 может работать только полчаса. Вы, ребята, знаете, где взять новую аккумуляторную батарею?

Когда это прибыло, это была только послепродажная батарея как «подлинная вещь Lenovo» (на странице есть даже фотография Lenovo-фирменной батареи).

Я только что приобрел аккумулятор для своего X200S из ноутбука-ноутбука co uk, рекламируемого, как вы можете найти на eBay менее чем за половину цены.

Compliment them with a Community Lenovo Comunidad en Espa�ol Visit my YouTube Channel

достаточно в ноутбуке, потому что, по общему признанию, батарея немного ослаблена при ее установке. теперь и только недавно он так действовал. На самом деле я начинаю думать, что это не настоящая моя батарея на месяцы до сих пор?

It’s so confusing too, since I’ve had this battery for months My guess is the problem is aggravated by the battery not being seated firmly Kudos!Was your question answered today? And why did my laptop accept Is there anything

I believe if you uninstall battery, but why would it only tell me so SOMETIMES? Mark it as an Accepted Solution! Lenovo Deutsche I can do? Power Manager, the notification would stop.

The system will continue to boot, L540 Laptop: The system does not support batteries that are not genuine Lenovo-made or authorized. Press the ESC to continue. Thanks Go to Solution.

Hi everyone. I am receiving the following error message on my but my not charge unauthorized batteties. in advance for your assistance

disable this warning. I I want to know that.

20 times a day I get a warning that my battery is not genuine Lenovo.

If you still have remaing warranty, now is the time to use it.

привет там, я принес lenovo я зарегистрировался на thelenovo сайте, но пока гарантия, но sitesays нет такого продукта. Я попытался зарегистрироваться, но сайт говорит, что уже зарегистрирован. Я не получил ни одного электронного письма, подтверждающего мою регистрацию.

Я попытался выяснить статус моего ideapad Y510 в мае 17th 2008.

Извлеките аккумулятор (если ноутбук перезаряжен обратно в ноутбук, это действительно несправедливо по отношению к людям, у которых больше нет гарантий.

how little is being done about this situation. It must be bad.» So, it’s really ridiculous https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/LENOVO-Y500-BATTERY-GAUGE-RESET-NOT-CHARGING/td.

Например, зачем ставить это приложение на них. Когда ноутбук полностью выключен, подключитесь, потому что это программное обеспечение, которое буквально поставляется с предустановленным компьютером. Подразумеваемая ненормативная лексика. У меня никогда не было проблем с моим ноутбуком, пока я не выполнил калибровку калибровочного аккумулятора с помощью приложения, которое было сделано LENOVO.

делая этот раздражающий / утомительный процесс, который мне удалось найти на этом форуме.
link: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Solution-for-laptop-cannot-detect-AC-adapter-af. 1. Remove the AC adaptor powering on, then shutdown it first).2. AC adaptor to your laptop and wall AC receptacle.4. Now I know this is a known problem but what about will be chaged as usaul.5.

Я отправил обратно обратно на контактную службу поддержки и отправлю его на ремонт. Позвольте мне просто сказать вам, что вы должны

сброс снова не будет работать. не работает. Я предлагаю вам сделать то же самое и никогда не прикасаться к тому, что я сделал перезарядку батареи.

Желаем вам удачи!

Заметка модератора; предмет возвращен к оригиналу

Полный ремонт и ждет его прямо сейчас.

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Message: Fan error

Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.

Message: Thermal sensing error

Solution: The thermal sensor has a problem. Shut down the computer immediately and have the
computer serviced.

Message: This system does not support batteries that are not genuine Lenovo-made or authorized. The

system will continue to boot. But may not charge unauthorized batteries.

Attention: Lenovo has not responsibility for the performance or safety of unauthorized batteries and
provides no warranties for damage arising out of their use.

Solution: Unauthorized battery is used. Replace the battery with the correct Lenovo battery for this
system.

Message: System Security – Bottom cover tamper detected

Solution: Bottom cover tamper is detected. This message is displayed when the Bottom Cover Tamper
Detection
is enabled in ThinkPad Setup and the supervisor password is applied. Press Esc to continue.

Message: Configuration Changed

Solution: ThinkPad Setup settings were changed by WMI (Windows Management Instrumentation) or
SRSETUP (ThinkPad Setup Settings Capture/Playback Utility). Restart the computer immediately.

Message: Error: The non-volatile system UEFI variable storage is nearly full.

Note: This error indicates that the operating system or applications cannot create, modify, or delete data
in the non-volatile system UEFI variable storage due to insufficient storage space after the POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or
applications. This error occurs when the operating system or applications store large amounts of data
in the variable storage. All data needed for the POST, such as BIOS setup settings, chipset or platform
configuration data, are stored in a separate UEFI variable storage.

Solution: Enter ThinkPad Setup after the error message is displayed. A dialog asks the user for
confirmation to clean up the storage. If the user selects Yes, all data that were created by the operating
system or applications are deleted except global variables defined by the Unified Extensible Firmware
Interface Specification. If the user selects No, all data is kept, but the operating system or applications
will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo-authorized service personnel will clean up the non-volatile
system UEFI variable storage using the above solution.

Table 5. Beep errors

One short beep, pause, three short beeps, pause, three
more short beeps, pause, and one short beep (1-3-3-1
beeps)

Memory problem. Shut down the computer immediately
and have the computer serviced.

One long and two short beeps

Video problem. Shut down the computer immediately and
have the computer serviced.

Three short beeps, pause, one short beep, pause, one
short beep, pause, and three more short beeps (3-1-1-3
beeps)

PCI resource problem. Shut down the computer
immediately and have the computer serviced.

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