What do you need help with

The New CCC OPERATING SYSTEM

Welcome to the CCC (OS). Review these key terms before starting your new system.

Icons. The CCC graphical user interface (GUI)uses icons. These pictograms are on the desktop. They represent files and software.

Pointer: Use the pointer to click on icons. This opens files or starts software. The pointer also drags files to different folders.

Shortcuts: Shortcuts are special icons. They are placed on the desktop, and you can click them to get to a program quickly, Folders. Store your files in these icons.

Windows: Visual areas on a computer screenwhere different programs are operating.

Minimize: Hide windows without taking them off screen.

Maximize: Extend windows to the full width of the screen.

Menu: Each window has a menu. Click it to select a command from the list.

Get ready!Before you read the passage, talk about these questions.

1 What is a User Interface?

2 How does a User Interface make computing easy?

Reading

Read the introduction to the operating I system manual. Then, choose the correct answers.

1 What is the main idea of the passage?

A where to locate shortcuts

В the advantages of the CCC OS

С how to identify and use parts of the OS

D types of operating systems available

2 What can you infer about this operating system?

A It comes with free software,

В Files have to stay in one folder.

С Menus contain multiple commands.

D Folders do not maximize or minimize.

3 According to the passage, what does the pointer NOT do?

A move files В open menus С start software D minimize windows

Vocabulary

Fill in the blanks with the correct words and phrases from the word bank.

iconsdesktopoperating system pointerwindows GUI

1 Use the _______to choose files and commands.

2 Small pictures or symbols in software are ___________.

3 The __________is the program that makes a computer work.

4 When something is on the ___________ you see it onscreen.

5 An OS that uses small pictures to represent files is a ____________.

6 You can minimize files and programs in different _________.

Choose the best definition for each word.

A save an icon В close a desktop C move a file

A organize files В move windows С create shortcuts

A atype of software В a type of icon С a type of window

Listen and read the introduction to the operating system manual again. Why would someone use a shortcut on their GUI?

Listening

Listen to a customer calling the help Line about the operating system. Choose the correct answers.

1) What is the dialogue mainly about?

A Saving files СFinding shortcuts

B Organizing icons D Locating folders

2) The customer does not know where to find the ____.

A icons С pointer

В desktop D options menu

Listen again and complete the conversation.

A: Hello, CCC Solutions. What do you need help with today?

B: Well, it’s my 1 _________ _________. I add a shortcut one day_r and it’s gone the next,

A Oh, no problem, Just 2 ________ them to the desktop.

B: Okay. How do I do that?

A: First, add the shortcuts. Then, move the pointer to the 3_________ __________ and click ‘save icons and folders’.

B: Options? 4______ ______? Where is that?

A: See the “CCC” icon in the comer? 5_____-______that.

B: Got it. 6 ______!

Speaking

6. With a partner, act out the roles below based on Task 7. Then, switch roles.

USE LANGUAGE SUCH AS:

The shortcut is gone.

Click ‘save icons and folders’.

Student A: You need help with the new operating system. Ask Student В questions to find out how to:

Student B: You provide technical support for operating systems Answer Student As questions.

Writing

Using the conversation from Task 8, fill in the how-to sheet for the operating system.

CCC OPERATING SYSTEM

Customer Service Call SummaryForm

The shortcuts in the OS.

Move the pointer …

Save the icons to …

Problem Solved? Yes / No

Word processing

5. Word processing program

INTRODUCING

You need the perfect word processing program.

And the new TypeWrite 4.0 is our best version yet. Write bold, striking documents. Use our many stylish| fonts. Change your layout with a single click.

Browse the new customizable templates. Customize toolbars for easier formatting.

Ifs more than a new look. TypeWrite 4.0 eliminates most compatibility issues, Now dozens more file formats work with TypeWrite. And TypeWrite 4.0 allows up to 500 macros, so save time as you type! TypeWrite 4.0 also features the most accurate spell check to date.

BECAUSE YOUR DOCUMENTS SPEAK FOR YOU.

Please Help Me: What to Do When You Need Help

Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital.

If you are having suicidal thoughts, contact the National Suicide Prevention Lifeline at 988 for support and assistance from a trained counselor. If you or a loved one are in immediate danger, call 911.

For more mental health resources, see our National Helpline Database.

Do you feel like you need help and don’t know where to turn? If you’ve hit the point of wanting to ask for help or the thought “Please help me” keeps running through your mind, it’s likely that you’ve hit some sort of a crisis point in your life and don’t know how to deal with your situation.

You probably know something is wrong in your life, but feel as though you need advice or direction to put you at ease and give you hope that your problem can be solved. If this is the situation that you are in, know that there are steps you can take to get the help that you need and to start feeling better.

What Are You Feeling?

If you keep thinking “Please help me,” the first step is to ask yourself exactly what you are experiencing in the moment. What feelings or thoughts are coming up that have left you feeling this way?

If you can get clear about the emotions you are experiencing, then it will be easier to explain to others what you are going through. In turn, this will make it easier for others to be able to help you or give you direction.

Here are some possible painful and challenging emotions that you might be experiencing that have left you feeling as though you need help from someone:

If you aren’t exactly sure what you are feeling, try writing in a journal about what’s going on that has left you feeling this way. Try not to overthink it and just write as things come to you.

Keep writing until you dig deep enough to get at the emotions that you are experiencing or how you have been feeling about what’s going on. Once you have a better idea of your emotions, you’ll be able to describe them to someone else when you ask for help.

What Is Wrong?

Beyond being able to articulate the emotions that you are experiencing, it might also be helpful to be able to describe to someone what has caused you to feel this way. While you might not always be aware of the reasons for how you are feeling, other times there might be a clear trigger or situation that is causing you concern.

Below are some potential causes of feeling as though you need help.

These are just some examples of things that might be causing you to feel as though you need help. If you haven’t already, take a moment to write down all of the things that are creating this feeling in your life.

Having a list of what’s wrong or what your feelings are will make it easier to focus on how you can start feeling better.

You could also rate each area of your life on a scale from 1 to 10 to see which are lowest for you and potentially causing you to feel as though you need help.

Where to Find Direction

Once you’ve identified the emotions that you are experiencing and the potential triggers or causes contributing to how you are feeling, you might be wondering how to go about getting help, finding advice, or getting some direction.

While Googling your problems might be a good first step to finding answers or finding others who have been through something similar, there are many more options for reaching out for help. Below are some ideas of steps you can take to find help.

Friends and Family

An obvious place to start is to tell a friend or family member about how you’ve been feeling. Just being able to vent your frustrations or get them out in the open might be enough for you to start feeling better.

If you do find that you are feeling better, make a point of talking to someone on a regular basis so that you don’t keep feelings bottled up. Isolation can make negative emotions worse, so it’s best to avoid isolating yourself.

Listening Services

If you don’t have anyone close to you that will lend a listening ear or if you’re not ready to talk to anyone, you could consider using a listening service such as 7 Cups. While the listeners on the other end are not professionals, they are trained to listen and respond in a way that helps you to work through your frustrations and problems.

Crisis Lines and Help Lines

What if your situation is dire or urgent? In these cases, your first step should be to reach out to a crisis line or help line. In the United States, call 988 for free and confidential support if you are in distress or crisis. If you are experiencing a medical emergency then you should call 911 or your local emergency number.

Support Groups

Are you struggling with a problem for which there are support groups to help? If so, consider joining one of these groups to talk with others who have gone through the same things as you.

Being able to talk about your problems with others who understand will help you to feel less alone with your struggles.

Professional Help

In some situations, you may find that reaching out for professional help is appropriate. For example, if you are looking for help because of physical or psychological issues that aren’t related to an identifiable situational trigger, you might need the help of a professional to discern what is going on.

If you do have a diagnosable physical or mental health condition, receiving treatment in the form of therapy or medication could be the one thing you need to turn your situation around. If this is your situation, reaching out to your family doctor is usually the best first step.

From there, you will be asked about your symptoms, and a referral to an appropriate specialist will be made when appropriate.

Community Groups

If your need for help centers around a feeling of loneliness or not having anyone to talk to, joining a local community group could be helpful. For example, you could find a local club to join such as a book club or knitting club.

You could also attend a local church or volunteer with a local non-profit organization. The key is to keep showing up and spending time around the same people; eventually those people will start to feel more like friends.

Mentors, Teachers, or Religious Leaders

Another option for asking for help is to reach out to a religious leader, teacher, or other potential mentor whom you already know or with whom you already have a connection.

While it might feel awkward sharing your feelings, know that these individuals are in these positions because of their desire to help. At the very least, they can likely point you in the direction of where to receive more help for your specific concerns.

Introspection or Meditation

What if you are not ready to reach out for help? Or what if you feel as though you’d like to go it on your own a bit longer? This might mean practicing meditation, journaling about your feelings, or completing a self-help workbook.

This option is best suited to problems that are not urgent in nature. It’s also best if you have a good ability to think deeply about what’s troubling you and also a motivation to work on solutions.

How to Feel More at Ease

In addition to reaching out for help from others, you may want to consider coping strategies that you can use on your own to feel better when you have that out of control feeling that you need “desperate help.”

While you can’t control what happens to you or your underlying propensity toward mental health issues, how you live your day-to-day life can have an impact on how you feel.

For example, if you react to anxious feelings this often creates more anxiety than if you simply rode out the anxiety like a wave reaching shore.

Below are some ideas of actions that you can take or self-care strategies you can put into place to help prevent that feeling of overwhelm that leads to you desperately needing help.

Relaxation

If your need for help is combined with a feeling of anxiety and panic, then you’ll want to do things to help calm yourself down. Ideas include practicing deep breathing from your diaphragm, making yourself a cup of chamomile tea, and listening to a relaxation meditation recording.

Distraction & Enjoyment

Sometimes, when your mind has run away with the worst case scenario, it can be helpful to distract yourself or do something that you enjoy, if only to get some perspective or distance from what is bothering you.

Below are some ideas of things you could do as a distraction or for enjoyment. Obviously, you’ll want to choose activities that are enjoyable to you or that will help you to take your mind off your current situation.

Healthy Habits

If you struggle with your mental health, one of the best things that you can do is to practice healthy habits. These are things that help both your physical and mental health, and help to regulate your brain chemistry to keep you feeling good. Below are some ideas of healthy habits that you could start to practice.

Schedules

If depression is part of what is causing you pain, then sticking to a regular schedule as much as possible will be helpful. This includes eating regular meals, showering regularly, being productive every day (whether that means going work or some other task, no matter how small it may seem), and sticking to a sleep schedule.

Self Talk

It can be tricky to decipher whether your situation is causing you pain, or if your thoughts about your situation are the culprit. Often it’s a combination of the two, but in many cases, your thoughts are the only thing that you have control over.

Watching your self talk and monitoring it for negative thinking patterns can be a helpful self-help strategy for managing negative emotions.

For example, you might have a pattern of believing that because you experience a particular emotion, it must mean that there is something wrong or that you should feel a certain way. This is particularly true if you live with a mental health condition like depression or anxiety that can cloud your judgment and make it hard to see beyond your anxious or depressive thoughts.

One thing to remember is that your thoughts are not necessarily accurate and they do not define who you are or how you choose to react. You can, in fact, choose to view your thoughts as products of your mind that you, as a detective, can be curious about and ask questions about.

This means doing a bit of work such as writing down your thoughts when you notice that you are having a negative emotional reaction, looking for distortions in your thoughts, and reframing the situation using more realistic thinking patterns.

While this can take some time to do, over time and with practice, it will become easier and feel more natural to catch your negative thoughts and replace them quickly.

Expressing Feelings

Another self-help strategy that can be helpful if you struggle with a lot of negative emotions is to find a way to express or release your negative emotions such as sadness or anger. Creative pursuits such as playing an instrument, painting, or writing poetry can be one way to let out sadness. In the case of anger, more physical pursuits such as sports or exercise may be effective for releasing adrenaline and pent-up feelings.

Gratitude

It can be easy to slip into the feeling of never having enough in your life, particularly if you are struggle with problems that are weighing you down. However, learning how to practice daily gratitude will go a long way toward making you more appreciative of what you do have that’s good. This type of practice will serve you well even when you no longer feel as though you are drowning.

Below are some ideas on how to incorporate gratitude into your daily life:

Acceptance

Another way to move beyond your problems is to accept them fully. This doesn’t mean that you accept your circumstances or that you don’t try to solve problems. Rather, it means that you accept and acknowledge whatever problems you are facing, but understand that they do not define who you are or what you can accomplish.

Mindfulness

Are you struggling with staying in the moment or being mindful when you feel as though you need help? Practicing mindfulness exercises such as imagining your thoughts as leaves floating down the river can help.

In general, stopping several times a day to be really present in the moment instead of thinking about the future or the past will help you to be more mindful.

Physical Environment

Often, your physical environment will be a reflection of how you are feeling on the inside. However, you can also work backwards and clean up your physical environment so that it starts to make you feel better. This might be easier said than done if you are struggling with a mental health condition like depression. However, just doing a little bit each day can add up to bigger changes than you might expect.

New Perspective

Sometimes the thing you need most is a change of scenery or change of perspective. While this might not always be possible, if you can, try to change something in your life to give yourself a break or see things in a different light. Below are some potential ideas on how to change things up or get some perspective.

Connections

Finally, if you are truly struggling and feeling like you need help, it’s likely that you are in need of more social connection. This could also mean that you are in need of more physical connection. If you don’t have a significant other in your life, even having a pet like a dog or cat to keep you company and snuggle with at night could make a difference.

Oxytocin is released when you bond with someone (or even a pet) that you love. This hormone helps you to feel calm, secure, and connected to others. If you do have people in your life but haven’t connected with them in a while, a simply hug could go a long way to making you feel better. And if distance or other obstacles prevent this from happening, you can get the same effect by sending them a gift.

A Word From Verywell

No matter how bad you are feeling right now, know that you are not alone and that millions of other people are feeling the same way. It’s not unusual to sometimes feel as though you need help. And, it’s important not to ignore that feeling in the hopes that it will go away.

Taking action, even if that just means making an appointment with your doctor, calling a friend, or going for a walk, will help you to start feeling as though you have the power to make change. Because in the end, it’s only through you taking action that things will change.

For this reason, it’s your job to look for solutions. At the same time, those solutions often mean asking for help from others. Start with the smallest step, and see if you can’t find the help that you need once you get clear on what’s wrong, why you are feeling the way that you’re feeling, and what you are hoping to change. Once you take that first step, you’ll likely find that it’s easier to take the next steps after that toward feeling better.

Wilkialis L, Rodrigues N, Majeed A, Lee Y, Lipsitz O, Gill H, Tamura J, Nasri F, Lui LMW, Siegel A, Mansur RB, Rosenblat JD, McIntyre RS. Loneliness-based impaired reward system pathway: Theoretical and clinical analysis and application. Psychiatry Res. 2021 Feb 10;298:113800. doi: 10.1016/j.psychres.2021.113800. Epub ahead of print. PMID: 33618235.

Siebers M, Biedermann SV, Bindila L, Lutz B, Fuss J. Exercise-induced euphoria and anxiolysis do not depend on endogenous opioids in humans. Psychoneuroendocrinology. 2021 Feb 10;126:105173. doi: 10.1016/j.psyneuen.2021.105173. Epub ahead of print. PMID: 33582575.

Matchock RL. Pet ownership and physical health. Curr Opin Psychiatry. 2015 Sep;28(5):386-92. doi: 10.1097/YCO.0000000000000183. PMID: 26164613.

Как предложить помощь на английском языке?

Представьте, что вы за границей, на улице города или в аэропорту, где вы видите человека, которому нужна помощь. Что вы сделаете? Пройдете мимо или предложите помочь?

Именно такая история недавно произошла с моей знакомой, которая хотела помочь прохожему — явно иностранцу, который не мог разобраться с тем, как работает турникет. Но она не подошла и не помогла только потому, что не знала, как начать разговор — как предложить помощь на английском.

Качество знаний измеряется не количеством прочитанных текстов или выполненных упражнений, а именно такими моментами — коммуникативными ситуациями, в которых вы либо уверенно действуете, либо неуверенно молчите. Часто от действия людей останавливает неуверенность: они не знают, что сказать, не помнят, как правильно обратиться, и как сформулировать высказывание на английском языке.

И эта история подсказала мне тему сегодняшней статьи — мы поговорим о том, как предложить помощь на английском языке. Мы разберём ряд несложных фраз и выражений, систематизируем и рассмотрим примеры, чтобы в любой момент вы могли вспомнить одну-две из них и начать или поддержать разговор.

Содержание

Вопросы с глаголом Can

Модальный глагол can помогает построить самые простые и нейтральные вопросы, с которыми можно обратиться к незнакомому человеку на улице:

Если вы любитель идиом, вы можете сказать:

“Can I give you a hand?” или “Can I lend you a hand?”

A hand — в данном случае не рука, а «помощь». Это идиоматическое использование имеет несколько вариаций:

I see that you have lost your way. Can I give you a hand? — Вижу, вы заблудились. Могу предложить вам помощь?

Are you looking for something? Can I be of any help? — Вы что-то ищете? Могу ли я помочь вам?

Do you need a hand with this task? — Вам нужна помощь с этим заданием?

You seem to be looking for something. Can I be of any assistance? — Кажется, вы что-то ищете. Могу быть чем-то полезен?

Is there something wrong with your phone? Can I be of any assistance? — Что-то случилось с вашим телефоном? Могу чем-либо помочь?

Не всегда очевидно, что человек нуждается в помощи, но вы предполагаете, что у него могут быть сложности или проблемы, и вы могли бы чем-то быть полезны. Чтобы узнать, нужна ли ваша помощь, используйте вопрос “Is there anything I can do?” :

Глаголы let, need, may, would для предложения помощи

Если вы не уверены нужна ли ваша помощь незнакомому человеку, и хотите уточнить, задайте вопрос с модальным глаголом may — он звучит более вежливо, чем can :

May I help you? — Могу ли я вам помочь?

Вы также можете спросить о необходимости помощи при помощи времени Present Simple или глагола need :

Excuse me, madam. May I help you? — Простите, мадам. Могу ли я вам помочь?

Has your car broken down? Do you need any help? — Ваша машина сломалась? Нужна ли вам помощь?

You’ve got so much to do. Need any help? — Тебе нужно столько всего сделать. Нужна помощь?

В статье Глагол need: смысловой или модальный мы подробно разбирали особенности глагола need и то, как его использовать — советую вспомнить!

Когда вы понимаете или видите, какая именно помощь актуальна, вы можете воспользоваться фразами с глаголом let (позволять, разрешать):

Let me help you with your suitcase. It seems to be heavy. — Позвольте мне помочь вам с чемоданом. Он кажется тяжелым.

Let me carry your bag. — Позвольте я понесу вашу сумку.

Let me open the door for you. — Разреши мне открыть тебе дверь.

Would you like me to repair this lamp? — Хотите я починю эту лампу?

Do you want me to wash the dishes? — Хочешь я помогу тебе помыть посуду?

В блоге я рассказывала о функциях и значениях глагола would, а еще вам может быть полезным материал о синонимах глагола want.

Использование will и shall

Если вы приняли решение кому-либо помочь, и что-то сделать, спонтанно, в процессе разговора, то самый простой способ сообщить человеку об этом — использовать Future Simple. Вы же помните, что эта форма используется для выражения спонтанных решений ( spontaneous decisions )?

I will hold the door for you! — Я придержу тебе дверь!

I know you’ve been working on this problem. I will sort it out for you. — Знаю, ты работал над этой проблемой. Я разберусь с ней вместо тебя.

Больше о различиях между will и going to для описания решений я рассказывала в этой статье.

Shall I take care of these documents? — Мне заняться этими документами?

Shall I help you with the invitations? — Помочь тебе с приглашениями?

Еще несколько простых фраз, которые вы можете использовать, чтобы показать, что вы готовы и хотите помочь:

I will make myself useful. — Я буду полезным.

I’ll be glad to (do something for you). — Буду рад сделать что-то для вас.

I will be happy to (help you). — Буду рад помочь.

Все выражения и способы предложить помощь, которые я описала выше, можно разделить на утвердительные и вопросительные высказывания. В зависимости от ситуации и степени формальности общения вы выбираете какая фраза будет самой уместной.

Как отвечать, когда вам предлагают помочь

Если вы принимаете предложение, помимо благодарности можно сказать:

Если вы хотите отказать и помощь вам не нужна, сообщите об этом:

It’s OK. I can do it myself. — Все в порядке, я справлюсь сам.

Do not worry. — Не беспокойтесь.

No, thank you. — Нет, спасибо.

I appreciate your offer but I can deal with it myself. — Я ценю ваше предложение, но я справлюсь сам.

Thank you, there is no need. — Спасибо, не нужно.

Заключение

В этой статье мы рассмотрели выражения, которые можно использовать, чтобы предложить кому-либо помощь. Выражения эти несложные, и читая материал, вы, возможно, думали, что никаких новых знаний не получаете. Но стоит вам оказаться в реальной ситуации общения, как на ум ни приходит ничего. Поэтому так важно не только постоянно изучать новое, а и время от времени систематизировать информацию и понимать, в какой коммуникативной ситуации вам понадобится эта лексика и грамматика.

На курсах по обучению преподавателей, которые я веду, я постоянно повторяю, что мы обучаем английскому для общения, и качество нашей работы измеряется реальными ситуациями, в которых наши студенты умеют решить задачи и выразить мысли. Каждый преподаватель ENGINFORM, составляя программы для студентов, следует принципу коммуникативности обучения. На каждом нашем курсе мы обучаем общению: на Разговорном курсе снимаем языковые барьеры и страх говорить, на Общем — прорабатываем все виды речевой деятельности с акцентом на говорение, на Грамматическом — разбираем и учимся применять в речи грамматические конструкции, на Бизнес курсе — улучшаем навыки общения в деловой среде.

Если вы хотите не просто понимать, а и научиться свободно общаться на английском в разных ситуациях — попробуйте наше персонализированное онлайн-обучение! До начала курса мы проводим бесплатные вводные занятия, а записаться вы можете прямо сейчас.

А пока наши менеджеры подбирают для вас удобное расписание и преподавателя, рекомендую познакомиться с похожими материалами: Приглашения на английском, Как пожелать здоровья на английском, Поздравления на английском.

Желаю вам успехов, и до встречи на персональных занятиях в ENGINFORM!

Do you need help vs do you need any help

Is there a difference between thses two sentences?

Do you need help (studying for the test)?

Do you need any help (studying for the test)?

I wonder if they can be interchangeable when I want to help someone study for a test.

2 Answers 2

There is absolutely no difference between the two. Both

Do you need help studying for the test?

Do you need any help studying for the test?

Are completely the same thing and are totally interchangeable.

I’d like to point out that different sentences like this can have convey nuances of communication outside the main idea, related to social relationship, interaction, emotional intelligence, etc.

(Bold text below marks parallel constructions; it is not intended as verbal emphasis.)

Do you need help studying for the test?

This is a little abrupt. Imagine a person behind a desk that reads (silently) from a checklist, «Needs help studying for test: Yes/No» and then asks the question above. This form of question would occur more often from someone direct, sharp, not interested in actually giving help, or someone very logically minded.

Do you need some help studying for the test?

As a rule of thumb, more words are «softer», «nicer», or «more polite». «Some» may indicate a non-trivial amount of time, such as a willingness (or desire) from the asking person to spend time with the person. This perspective might be emphasized as, «Would you like some help studying for the test?»

Do you need any help studying for the test? «Any» is the broadest and most open-ended sense of help which frees the other person to ask anything. «No, but do you know a good website for this?» Or they might consider it an open ended offer without a time limit.

Note: The above scenarios are only possible meanings which are highly dependent on context. I’m not suggesting any of the above should be considered valid for all contexts. I’m just pointing out the general idea that filler words can soften the question and perhaps make you seem more friendly or polite (yet less direct).

Английский язык 7 класс Spotlight Английский в фокусе Ваулина. English in Use 5. Номер №2

Английский язык 7 класс Spotlight Английский в фокусе Ваулина. English in Use 5. Номер №2

Решение

Перевод задания
Используйте предложения из Упражнения 1 b, чтобы завершить диалог. Послушай и проверь.
Кэти: Марк, у тебя есть минутка?
Марк: Конечно, что тебе нужно?
Кэти: 1 ) _.
Марк: Нет проблем, Кэти. Прежде всего, включи твой компьютер.
Кэти: Хорошо.
Марк: 2 ) _. Затем войди в свою учетную запись электронной почты.
Кэти: 3 ) _.
Марк: Нажми «Создать сообщение» и введи его. 4 ) _.
Кэти: Что−нибудь еще, Марк?
Марк: О да. Включи адрес электронной почты человека, которому вы его отправляете!
Кэти: Спасибо, Марк. 5 ) _.

ОТВЕТ
Cathy: Mark, do you have a minute?
Mark: Sure, what do you need?
Cathy: 1 ) Can you help me send an e−mail?
Mark: No problem, Cathy. First of all, turn on your computer.
Cathy: All right.
Mark: 2 ) Now connect to the Internet. Then access your e−mail account.
Cathy: 3 ) Got it! What’s next?
Mark: Click on ‘Create a message’ and type it in. 4 ) Make sure you click on ‘send’ when you finish writing.
Cathy: Anything else, Mark?
Mark: Oh, yes. Include the e−mail address of the person you are sending it to!
Cathy: Thanks, Mark. 5 ) That was easier than I thought.

Перевод ответа
Кэти: Марк, у тебя есть минутка?
Марк: Конечно, что тебе нужно?
Кэти: 1 ) Ты можешь помочь мне отправить электронное письмо?
Марк: Нет проблем, Кэти. Прежде всего, включи ваш компьютер.
Кэти: Хорошо.
Марк: 2 ) Теперь подключись к Интернету. Затем войди в свою учетную запись электронной почты.
Кэти: 3 ) Понятно! Что дальше?
Марк: Нажми «Создать сообщение» и введите его. 4 ) Убедитесь, что вы нажали «отправить», когда закончишь писать.
Кэти: Что−нибудь еще, Марк?
Марк: О да. Включи адрес электронной почты человека, которому вы его отправляете!
Кэти: Спасибо, Марк. 5 ) Это было проще, чем я думала.